Shipping Policy

At Lovenia Jewelry, we strive to provide you with a seamless and enjoyable shopping experience from start to finish. Our Shipping Policy outlines important information regarding the processing, shipping, and delivery of your orders. Please read the following carefully to understand how shipping works with Lovenia Jewelry.

Order Processing Time:

Orders are typically processed within 1-7 business days from the date of purchase. During peak seasons or promotional periods, processing times may be slightly longer. Once your order has been processed, you will receive a confirmation email with your tracking information.

Shipping Methods and Rates:

We offer a few shipping options to accommodate your needs which you can select upon checkout.

Shipping rates vary depending on your location, chosen shipping method, and the total weight of your order. You will be able to view the shipping options and rates at checkout before completing your purchase.

International Shipping:

We offer international shipping to select countries. Please note that international shipping rates and delivery times may vary depending on your location and local customs regulations. Additional customs duties, taxes, or fees may apply upon delivery, which are the responsibility of the recipient.

Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment and estimate the delivery date. Please allow up to 24-72 hours for the tracking information to update in the carrier's system.

Shipping Restrictions:

We are unable to ship to P.O. boxes, APO/FPO addresses, or certain remote locations. If you have any special shipping requests or instructions, please contact us on Loveniajewelry@gmail.com before placing your order, and we will do our best to accommodate your needs.

Lost or Damaged Shipments:

In the rare event that your shipment is lost or damaged in transit, please contact us immediately, and we will work with the shipping carrier to resolve the issue. We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.

Questions or Concerns:

If you have any questions or concerns about our Shipping Policy or your order's shipping status, please contact us at Loveniajewelry@gmail.com. Our customer service team is here to assist you and ensure that your shopping experience with Lovenia Jewelry is smooth and hassle-free.

Thank you for choosing Lovenia Jewelry. We appreciate your business and look forward to serving you!